Certs 4 Less - Privacy Policy

Privacy Policy

Introduction

Effective: June 12, 2018 Certs 4 Less is committed to protecting the privacy of its Website visitors (“you”) and Customers (“you” or “Customer”) and employees or agents of Customers (“you” or “Individuals”). As a result, Certs 4 Less has developed this privacy policy to inform its Website visitors, Customers and Individuals about how Certs 4 Less will collect, use, share or otherwise process any personal data or usage information. This privacy policy applies to all sites owned and operated by Certs 4 Less (collectively, “Websites,” individually referred to as a “Website,” meaning each and every Website owned and operated by Certs 4 Less).

Certs 4 Less is a company established in the United States with principal offices at 9586 Topanga Canyon Blvd. Chatsworth, CA 91311.

Information That Certs 4 Less Receives

Through our Website:

Certs 4 Less collects information such as the name, organization, and email address of Website visitors and Customers who voluntarily submit that information via our Website, email, instant chat, by creating an account or otherwise, in order to download software or to submit sales or technical support questions.

From Customers

Customers request Certs 4 Less Certificates through their account in Certs 4 Less’s Website (the “Account”). When submitting a request, Customers provide to Certs 4 Less the following information about Individuals: name, email address, telephone number, address.

Where Customers share personal information of Individuals with Certs 4 Less, Customers represent that they have collected and processed such information in accordance with data protection laws, and that they have duly informed the Individuals that their personal information was provided to Certs 4 Less. Certs 4 Less will process such information following Customer instructions, as strictly necessary to provide the services contracted by Customer.

Use of Information

We will use you information to:

Provide products and services / sales / support:

As it is in our legitimate interest to market, sell and provide our products and services, send order confirmations, respond to Customer service requests, provide chat services with sales questions and technical support needs, and fulfill your order, including using the information to verify the identity of the Customer or to contact the customer in order to discuss support, renewal, and the purchase of products and services.

Marketing:

We will use your information as is in our legitimate interests to send out promotional emails (subject to seeking your consent where required by applicable law). Recipients can opt-out of receiving promotional communications from Certs 4 Less by following the unsubscribe instructions provided in each email or by emailing privacy@certs4less.com. Certs 4 Less may use third parties, with which it has a confidentiality agreement, to send promotional emails on our behalf. However, Certs 4 Less restricts its partners from sending spam associated with Certs 4 Less’s site, brand, or products. Anyone receiving an unsolicited email related to Certs 4 Less’s products and services should forward the entire message and headers to privacy@certs4less.com.

Technial usage information:

Cookies & Tracking Technologies

Certs 4 Less uses cookies, web beacons and log files to automatically gather, analyze, and store technical information about Website visitors. This information includes the visitor’s IP address, browser type, ISP, referring page, operating system, date/time, and clickstream data (meaning data about the pages you visit on our Website). This information is used to improve Certs 4 Less’s service and enhance the experience of Certs 4 Less’s Website visitors. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it will limit your use of certain features or functions on our Website or service, affecting your Website experience. To manage Flash cookies, please click here.

Certs 4 Less uses a third party to manage our advertising on other sites. Our third-party partner uses technologies such as cookies to gather information about your activities on our site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have information used for the purpose of serving you interest-based ads, you should opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads – it just opts you out of receiving personalized ads, but you will continue to receive generic ads.

Sharing With Third Parties

Certs 4 Less never sells or provides personal information to third parties for uses apart from assisting Certs 4 Less in servicing our Customers and website visitors. We will share your personal information with third parties including these categories of recipients:

• DigiCert, Inc whom we resell SSL Certificates for and ultimately provides you the signed SSL Certificate.

• Analytics and search engine providers that assist us in the improvement and optimization of the Website;

• Credit card and payment providers that help process payments for us.

Certs 4 Less will share your information with law enforcement agencies, public authorities or other organizations if legally required to do so, including to meet national security or law enforcement requirements, or if we have a good faith belief that such use is reasonably necessary to: • comply with a legal obligation, process or request;

• enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;

• detect, prevent or otherwise address security, fraud or technical issues; or

• protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law.

Certs 4 Less will also disclose your information to third parties:

• in the event that we sell any business or assets, in which case we will disclose your data to the prospective buyer of such business or assets; or

• if we or substantially all of our assets are acquired by a third party, in which case information held by us about our users will be one of the transferred assets.

Blogs

Our Website offers publicly accessible blogs. Any information you provide in these areas can be read, collected, and used by others who access them.

To request removal or your personal information from our blog or community forums, please contact us at privacy@certs4less.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why, as well as additional contact information when applicable.

Social Media Widgets

The Website includes social media features, such as a Facebook “Like” button and widgets, as well as share buttons or interactive mini-programs. These features collect the user’s IP address, the pages visited on the Website, and set cookies to enable the features to function properly. Social media features are either hosted by a third party or hosted directly on the Website. Interactions with these features are governed by the privacy policy of the corresponding social media company.

Security

The security of your personal information is of the utmost importance to Certs 4 Less. Certs 4 Less only transmits personal information, including sensitive information (such as credit cards), using transport layer security (TLS).

Unfortunately, no method of transmission over the Internet or electronic storage is 100% secure. While Certs 4 Less strives to use commercially acceptable standards to protect personal information, Certs 4 Less cannot guarantee absolute security. If you have any questions about the security of your personal information, please contact us at privacy@certs4less.com. We strive to take all necessary security and legal precautions to ensure the safety and integrity of the Individuals’ personal data that we receive from Customer.

Where We Store Your Data

Certs 4 Less has its parent company based in the United States and our Website is hosted in the United States. Therefore, if you are located outside the United States, the information that you submit to us through our Website will be transferred to the United States. Likewise, Customer data and your personal data will be accessible from and transferred to the United States. Where you have a dispute or complaint regarding Certs 4 Less’s collection, storage, or use of your personal information, you may make a complaint to Certs 4 Less by sending it to privacy@certs4less.com.

Individual Rights over Personal Information

In certain circumstances, individuals have the following rights:

• Access and portability: You have the right to know whether we process personal data about you, and if we do, to access data we hold about you and certain information about how we use it and who we share it with.

• Correction, erasure and restriction of processing: You have the right to require us to correct any personal data held about you that is inaccurate and have incomplete data completed or ask us to delete data (i) where you believe it is no longer necessary for us to hold the personal data; (ii) where we are processing your data on the basis of our legitimate interest and you object to such processing; or (iii) if you believe the personal data we hold about you is being unlawfully processed by us. You can ask us to restrict processing data we hold about you other than for storage purposes if you believe the personal data is not accurate (whilst we verify accuracy); where we want to erase the personal data as the processing we are doing is unlawful but you want us to continue to store; where we no longer need the personal data for the purposes of the processing but you require us to retain the data for the establishment, exercise or defense of legal claims or where you have objected to us processing personal data and we are considering your objection.

Objection: You have the right to object to our processing of data about you and we will consider your request. Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims.

• Testimonials: With prior permission from the customer, Certs 4 Less displays personal testimonials of satisfied customers on our Website in addition to other endorsements. Customers wishing to update or delete a testimonial should contact Certs 4 Less at privacy@certs4less.com.

• Marketing: You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at privacy@certs4less.com.

• Complaints: In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at privacy@certs4less.com and we will endeavor to deal with your request.

You can exercise these rights by sending an email to privacy@certs4less.com or by mailing Certs 4 Less at the address listed in this policy. Before we respond to your request, we will ask you to verify your identity. Note that these rights in their entirety only apply to EU residents and subject to the applicable law of the jurisdiction where you reside. Where exercise of a particular data subject right is not required by law, your request will be handled on a case-by-case basis.

How Long We Store Your Data

We will retain your information as follows:

• Account data (including to send Advisory e-mails): As long as the account is active, while a certificate remains unexpired, and in accordance with industry standards. In addition, after account cancellation, we will keep this for as long as necessary to defend against legal claims, resolve disputes or enforce customer agreements.

• Data collected through Website analytics: up to 26 months.

• Data provided for marketing purposes: until you notify us that you no longer want us to use your information for marketing purposes, by unsubscribing from any marketing email you receive or by contacting privacy@certs4less.com.

Applicability

This privacy policy does not apply to any downloadable software provided through Certs 4 Less’s Websites. Our website includes links to third party websites whose privacy practices may differ from those of Certs 4 Less. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policies of those third-party websites before you submit any information to those websites.

Changes To This Privacy Policy

If we make material changes to our information practices, we will update this privacy policy. Visitors should check the Website regularly to be aware of changes. We encourage you to periodically review this page for the latest information on our privacy practices. Revisions to the privacy policy are effective 30 calendar days after being posted, or as required by applicable law.

Contact

Please contact Certs 4 Less with any questions or concerns about this privacy policy or our data collection practices:

By mail:

Certs 4 Less
9586 Topanga Canyon Blvd.
Chatsworth, CA 91311

By phone or fax:

Toll Free: 1-888-818-0444 (US & Canada)
Direct: 1-818-998-0632
Fax: 1-818-773-8023

By email:
privacy@certs4less.com